Privacy Policy

The minimum needed to run the service:

• Account identifier: a user ID and email address. We do not store passwords; authentication is handled by a third-party provider on our behalf.
• Usage data: job history (Twitch URL submitted, scan results, credits charged/refunded, timestamps) and purchase records (transaction IDs, pack purchased, amount, date).
• Source content (temporarily): when you submit a Twitch URL, we fetch the video from it to find the burps. The video itself is deleted once the job finishes, usually within minutes. We keep the audio from it for up to 30 days so the same video does not have to be downloaded and listened through again, and then that is deleted too.
• Generated supercuts: the MP4 output is held by our object-storage provider so you can download it, then automatically deleted. A supercut from a VOD scan is held for up to 7 days; one built from a Burp Live capture is held for up to 7 days.
• Your watchlist: which channels you have asked us to monitor, on which platform, which you have starred, and when each was added.
• Viewing windows: when you started and stopped watching a channel through the Service, and why a session ended. We need this to know which recorded moments you are entitled to build.
• Live recordings: when a watched channel is broadcasting, we record that broadcast and the burp moments detected in it, along with the stream title. See "Recording live channels" below.
• Membership records: if you subscribe, your subscription status, billing period, and whether a cancellation is scheduled. Card details are never stored by us.
• Account progress: credit balance, experience points, and bonus-claim timestamps.
• Messages you send us: if you use the in-app report button, the text you write, the page you were on, and your user ID.
• Operational logs: request paths, error traces, and IP-derived rate-limit signals. Sensitive values (filenames, secrets, transaction IDs) are hashed rather than stored verbatim.

• To run jobs you submit and deliver your supercut.
• To bill credits and process purchases.
• To send transactional emails about your account (e.g. sign-in codes, receipts), never marketing.
• To detect and mitigate abuse (rate limits, bot protection, anti-fraud on signup).

We use a small set of third-party processors strictly to operate the service. Each handles data under its own privacy terms:

• Authentication (sign-in, sessions).
• Payments: Stripe Checkout handles card payment. We never see or store your card details. Stripe privacy
• Source content: when you submit a VOD URL, the content is fetched from Twitch's servers under Twitch's own terms. When a watched channel goes live, the broadcast is fetched from whichever platform it airs on, under that platform's own terms. The platforms we currently fetch from are named on our subprocessors page.
• Database (account and job records).
• Object storage (temporary supercut MP4 hosting).
• Compute (running the burp-detection and supercut build).
• Hosting (the website and API).
• Operational alerts: error-rate spikes and chargeback notifications are sent to a private channel we monitor for incident response. These automated alerts contain internal identifiers (transaction IDs, error counts) and never include your email or your supercut content. If you choose to use the in-app report button, the text you write is delivered to that same private channel along with your user ID and the page you were on, so please do not put anything sensitive in it.

The named subprocessors for each category and their privacy policies are listed on our subprocessors page.

We do not sell or share your data with anyone outside this list, and we never use your content to train any AI model.

Burp Live records broadcasts from channels on your watchlist. Two things follow from that, and we would rather state them plainly.

• Recording is unattended. Once a channel is on your watchlist we record it whenever it goes live, whether or not you are present, until you remove it.
• The person being recorded may not be you. Our Terms require that you either own the channel or have the creator's permission, and that the broadcast is publicly viewable rather than behind a paywall. We do not verify this; you are asserting it when you add a channel.

We only ever capture what the channel is publicly broadcasting. We do not capture chat, private messages, subscriber-only streams, or anything behind an access control.

We do not keep the broadcast. A stream is recorded so it can be searched for burp moments, and the recording is deleted as soon as those moments have been cut out of it — in practice within seconds of a build. A multi-hour broadcast leaves behind seconds of detected moments and nothing else. We do not hold a library of past streams, and the Service is not a way to re-watch a broadcast.

Recorded moments are tied to the account that was watching. One account cannot build from, or see, another account's recordings.

If you are a creator and someone is recording your channel through this Service, email us at getburps@proton.me and we will act on it. We can stop the recording of your channel and delete recordings we hold of it.

• Source content: the video is deleted at the end of each job, usually within minutes. The audio from it is deleted within 30 days.
• Supercut output: deleted automatically 7 days after creation for a VOD scan, or 7 days after creation for a Burp Live capture.
• Job records: we keep only your 50 most recent jobs. When you submit a 51st, the oldest is permanently deleted (including any remaining stored output).
• Live recordings: the raw broadcast is deleted as soon as the burp moments have been cut out of it, usually within seconds of a build. Only the detected moments and any supercut remain, and those follow the window above.
• Watchlist and viewing windows: kept while the channel is on your watchlist and deleted with your account. Removing a channel stops further recording immediately.
• Account data: kept until you delete your account.
• Transaction records: kept for at least 7 years for tax and accounting purposes, even after account deletion. Records are dissociated from your account where legally permitted.

• Access: your dashboard shows your jobs, credits, and purchases. Email us for anything else we hold.
• Delete: the "Delete my account" button in the dashboard wipes your stored objects, your database records, your watchlist and viewing history, and your authentication identity in a single action. It also cancels any active membership and stops all recording.
• Export: email us and we'll send your data in a machine-readable format within 30 days.

Passwords are not stored anywhere; sign-in uses passwordless email codes and OAuth. Payment card details never reach our servers (Stripe Checkout). Sensitive secrets are encrypted at rest by our infrastructure providers. We use HTTPS on every endpoint.

We use a single first-party session cookie to keep you signed in. No advertising or tracking cookies.

Privacy questions or data requests: getburps@proton.me.

We may update this policy as the service evolves. Every change is reflected in the Effective date at the top of this page, so check back if this matters to you. We do not send an email for each revision.